Frequently Asked Questions
Everything you need to know about our handcrafted home decor.
How should I care for my dried floral arrangements?
To ensure longevity, keep your arrangements out of direct sunlight, high humidity, and away from water. Gently dust them with a soft feather duster or a hair dryer on a cool, low setting.
What is your shipping policy for fragile home goods?
We take extra care in packaging our delicate items using eco-friendly padding. Standard shipping typically takes 3-7 business days, and you will receive a tracking number as soon as your order departs our warehouse.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer global shipping in the near future.
What is your return policy?
We accept returns on non-perishable home accessories within 30 days of delivery. Please note that due to their delicate nature, custom-made dried floral pieces are final sale unless they arrive damaged.
Are the materials used in your products sustainable?
Yes, sustainability is at our core. We source our botanicals from ethical growers and use plastic-free, recyclable packaging for all home decor shipments.
Can I request a custom arrangement for my home?
Absolutely! We love creating bespoke pieces. Please contact our design team through the 'Custom Orders' page with your preferred dimensions and color palette.